Privacy notice for International Recruitment (IR) East Adult Social Care (ASC) Programme
What this document is for
This privacy notice provides details on how we, BA Healthcare Sdn Bhd use your personal information to provide the IR East ASC Programme.
The IR East ASC Programme is designed to provide training and resources to support care market providers in their international recruitment endeavours. It also provides resources to support people who have been recruited internationally.
Who we are
BA Healthcare Sdn Bhd the "data controller" for the personal information we hold. This means we are responsible for deciding how we “process” (collect, hold, use and disclose) your personal information.
Our address is 14 Jalan Othman, Seksyen 1, Petaling Jaya, 46000, Selangor, Malaysia
What we use your information for
We will use the information about you to:
· Provide you with resources,
· Register your attendance to workshops or sessions,
· Notify you of any changes to workshops or sessions you have applied for
· If we receive your feedback or comments in the webinar chat we may provide these anonymously to SQW in order to provide further feedback.
· We may also use information in other ways compatible with the above.
What personal data we collect and use about you
We will collect and use:
· Name and Email Address
· Region/local authority in which you are based or operate a business or other service.
Who provides this information
We receive this information from you.
Who we share your information with
We will share your information with:
· SQW Limited (subject to your consent), who act on behalf of Norfolk County Council IR East ASC Programme. We will provide a link to SQW’s feedback survey at events for you to complete. Your completed survey will go back directly to SQW to process. They do not come to us.
· SQW may also conduct other surveys / focus groups on the IR ASC Programme to understand its effectiveness. They may make contact with people who have given their consent and contact details.
· SQW will share your anonymised information in a monitoring & evaluation report or learning document with the International Recruitment Partnership Board, and Norfolk County Council the Department of Health & Social Care for anonymised learning, monitoring & evaluation purposes.
Any information which is shared will only be shared on a need-to-know basis, with appropriate individuals. Only the minimum information for the purpose will be shared.
How the law protects you and the legal basis for processing your information
For the provision of resources meetings / webinars / events on line or in person events we have legal grounds under the UK GDPR to process this information because it is necessary for the performance of a Contract (eg contract to provide training, workshops, or resources).
In order to share your information with our partner, SQW Limited, who receive delivery partner survey responses and run surveys on the effectiveness of the Programme, we rely on the lawful basis of Consent.
You can withdraw consent at anytime by contacting us by email at uk@ba-healthcare.org
How long will we keep your personal information for
When the information is no longer needed for the above purposes, it will be securely deleted.
In using your information for monitoring and evaluation and reports, your information will be anonymised and any information taken from notes (handwritten or typed) during any consultation sessions will be securely destroyed. The information will continue to be used in a summarised and anonymised form in any research reports or papers that are published. The anonymised information in the papers may be of historic interest and may be held in public archives indefinitely.
How we keep your information
The information is stored electronically, on our network including records management systems and in paper files.
We do not process your information outside of the UK and European Economic Area.
Automated decision making
We do not make automated decisions about you.
Your responsibility to inform us of changes
It is important that the personal information we hold about you is accurate and current.
Please keep us informed if your personal information changes during your working relationship with us.
Your rights under the UK GDPR
You have the following rights (but they do not apply in all circumstances). You have the right to:
· be informed about the processing of your personal information. This is why you have been given this document.
· have your personal information corrected if it is inaccurate and to have incomplete personal information completed
· object to the processing of your personal data
· restrict processing of your personal information
· have your personal data erased (“the right to be forgotten”). This right is subject to several restrictions which will be discussed further with you if you choose to exercise it
· move, copy or transfer your personal information (“data portability”) in some circumstances.
· request access to your personal information and information about how we process it.
· withdraw any consent you have given for the processing of personal data at any time.
If you want to exercise any of these rights, please contact the us by email as uk@ba-healthcare.org
Questions or complaints
If you have any questions about this privacy notice or how we handle your personal information, you can write to our DPO at 38 Carver Street, Sheffield S1 4FS
You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. The ICO can be contacted:
· by writing to the ICO, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
· by telephoning 0303 123 1113
· online at https://ico.org.uk/global/contact-us/
Changes to this notice
We may amend this privacy notice at any time so please review it frequently. The date below will be amended each time this notice is updated.
This notice was created on 01/10/2023